Returns & Exchanges
At Popsmith, we want you to love every snack time moment; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.
Package and Ship
Securely pack your Popsmith products and drop the package off at any authorized carrier location listed on your return label.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing